Give your customers instant answers and product guidance, right when they need it.
Boost sales and improve customer satisfaction with AI-powered product guidance.
Conversation examples on how Cortian can best assess your customer needs and find the best match on your catalog.
Answers based on your catalog
Trained on your products.
No guesswork, just your data. Responses are sourced exclusively from your products and content, ensuring 100% reliability. Deliver answers you can trust—always
Plug and play
Manual development and configuration? Forget about it, Cortian handles it all seamlessly.
Smart Product Matching
Stay up to date with your product stock, offers, and updates. Deliver precise answers, recommend the right products, and guide customers with real-time catalog awareness.
Private by Design
Your data stays exactly where it belongs - within your own cluster. Zero external usage, zero third-party access, complete customer data sovereignty.
Full Visibility & Control
Review every chat conversation, track response quality, and monitor customer interactions. Complete transparency with detailed analytics and conversation logs.
Seamless Human Handoff
When AI reaches its limits, conversations flow smoothly to your support team. No frustrated customers, no dead ends - just intelligent escalation that keeps satisfaction high.
How it works

Show offers to boost sales
The model knows your catalogue and understands the customer needs. It uses Natural Language Processing to understand your customer desires and provides the best matches according to your current stock.